Terms Of Service - Wellness Store

AXELNOAH WELLNESS

Effective Date: August 25th, 2025
Last Updated: August 25th, 2025

Welcome to AxelNoah Wellness (“we,” “us,” “our,” or “Company”). These Terms of Service (“Terms,” “Agreement”) constitute a legally binding agreement between you (“Customer,” “User,” “you”) and AxelNoah Wellness regarding your use of our website (axelnoah.shop), mobile applications, services, and the purchase of products from us. By accessing, browsing, or using our platform in any capacity, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

PLEASE READ THESE TERMS CAREFULLY BEFORE CONTINUING. IF YOU DO NOT AGREE WITH ANY PART OF THESE TERMS, YOU MUST IMMEDIATELY DISCONTINUE USE OF OUR WEBSITE AND SERVICES.

ACCEPTANCE AND MODIFICATION OF TERMS

1.1 Agreement to Terms

By visiting our website, creating an account, making a purchase, subscribing to our newsletter, or otherwise engaging with our services, you confirm that:

You are at least 18 years of age (or have reached the legal age of majority in your jurisdiction)
You possess the legal capacity and authority to enter into this binding agreement
You are not prohibited from receiving products or services under applicable laws
All information you provide is truthful, accurate, and complete

1.2 Modifications

We reserve the right to modify, amend, or update these Terms at any time without prior notice. Material changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website and services following any modifications constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically to stay informed of any changes.

1.3 Additional Agreements

These Terms may be supplemented by additional terms and conditions for specific services, promotions, or products. In case of conflict between these general Terms and specific terms, the specific terms shall prevail for that particular service or product.

WEBSITE USAGE AND ACCOUNT MANAGEMENT

2.1 Permitted Use

You may access and use our website for lawful, personal, and non-commercial purposes only. Commercial use requires our express written permission.

2.2 Account Creation and Security

You may be required to create an account to access certain features or make purchases
You are responsible for maintaining the confidentiality of your account credentials
You agree to notify us immediately of any unauthorized use of your account
You are fully responsible for all activities that occur under your account
We reserve the right to suspend or terminate accounts that violate these Terms

2.3 Prohibited Activities

You explicitly agree not to:

Attempt to gain unauthorized access to restricted areas, systems, or networks
Introduce viruses, malware, spyware, or any harmful code
Engage in fraudulent, abusive, harassing, or illegal activities
Use automated systems (bots, scrapers) to access our website without permission
Reverse engineer, decompile, or attempt to extract source code
Interfere with or disrupt the integrity or performance of our services
Impersonate any person or entity, or misrepresent your affiliation
Violate any applicable local, national, or international laws or regulations
Use our platform to distribute spam, unsolicited communications, or promotional materials

2.4 Monitoring and Enforcement

We reserve the right to monitor user activity and investigate suspected violations. We may restrict, suspend, or permanently terminate your access if we believe you have violated these Terms or engaged in harmful conduct, at our sole discretion.

PRODUCTS, PRICING, AND AVAILABILITY

3.1 Product Information Accuracy

We strive to ensure that all product descriptions, specifications, pricing, and images are accurate and current. However, we do not warrant that product descriptions or other content is error-free, complete, or current. Errors may occasionally occur, and we reserve the right to correct them without liability.

3.2 Availability and Inventory

All products are subject to availability and stock levels
We reserve the right to limit purchase quantities per customer
We may discontinue products or cancel orders due to stock unavailability
Back-ordered items will be communicated with estimated availability dates
Limited-time offers and promotional items are available while supplies last

3.3 Pricing Policy

All prices are listed in the currency specified on the website
Prices are subject to change without notice, but will not affect confirmed and paid orders
Promotional prices and discounts may have specific terms and expiration dates
Additional fees (taxes, customs duties, shipping) may apply and will be clearly stated
We reserve the right to correct pricing errors, even after order confirmation

ORDERING PROCESS AND PAYMENT TERMS

4.1 Order Placement and Confirmation

By placing an order, you confirm that all provided information is complete, accurate, and current
Order confirmation emails do not constitute acceptance of your order
We reserve the right to accept or decline any order at our discretion
Contract formation occurs when we dispatch your order

4.2 Payment Processing

Payment must be completed using approved methods displayed at checkout
We accept major credit cards, debit cards, and other specified payment methods
Payment processing is handled by secure, third-party payment processors
You authorize us to charge your selected payment method for the full order amount
Subscription services will be charged automatically at specified intervals

4.3 Order Verification and Fraud Prevention

We reserve the right to:

Verify payment information and billing addresses
Request additional verification for large or unusual orders
Cancel orders suspected of fraud or unauthorized transactions
Refuse service to customers with a history of chargebacks or disputes
Report fraudulent activity to appropriate authorities

4.4 Cancellation and Refunds

Orders may be cancelled before shipping without penalty
Refunds for cancelled orders will be processed within 5-10 business days
We reserve the right to cancel orders due to pricing errors, stock issues, or other circumstances
Customers will be notified promptly of any order cancellations

SHIPPING, DELIVERY, AND RISK OF LOSS

5.1 Shipping Information

Estimated delivery times are displayed at checkout and are approximations only
Shipping costs are calculated based on destination, weight, and selected service level
International orders may be subject to customs delays and additional fees
We are not responsible for delays caused by courier services, customs, weather, or force majeure events

5.2 Delivery and Risk Transfer

Risk of loss and title pass to you upon delivery to the specified address
You are responsible for providing accurate and complete shipping information
Delivery confirmation is based on carrier tracking information
Undelivered packages due to incorrect addresses may result in additional fees

5.3 International Shipping

International customers are responsible for customs duties, taxes, and import fees
Delivery times for international orders may vary significantly
Some products may be restricted or prohibited in certain countries
Customers must comply with all applicable import/export regulations

RETURNS, EXCHANGES, AND REFUND POLICY

6.1 Return Eligibility

Please refer to our comprehensive Return Policy for detailed information. Key provisions include:

Returns must be initiated within 30 days of delivery
Products must be in original, unopened, and resaleable condition
Original packaging and all accessories must be included
Return authorization may be required for certain high-value items

6.2 Non-Returnable Items

The following items are non-returnable for health and safety reasons:

Opened supplements, vitamins, or nutritional products
Perishable items or products with limited shelf life
Customized, personalized, or made-to-order products
Items damaged by misuse or normal wear and tear
Products returned after the specified return period

6.3 Return Process and Costs

Return shipping costs are the customer’s responsibility unless the product was defective or incorrectly shipped
Refunds will be processed to the original payment method within 7-14 business days
Exchange processing may take additional time for restocking and reshipping
Partial refunds may apply for returned items not in original condition

HEALTH AND WELLNESS DISCLAIMERS

7.1 Product Intended Use

All products sold by AxelNoah Wellness are intended to support general wellness and nutritional supplementation
Our products are NOT intended to diagnose, treat, cure, or prevent any disease or medical condition
Individual results may vary based on personal factors, lifestyle, and consistency of use
Products have not been evaluated by regulatory health authorities unless specifically stated

7.2 Professional Medical Advice

Information provided on our website, packaging, or marketing materials is for educational purposes only
Content should not be considered a substitute for professional medical advice, diagnosis, or treatment
Always consult qualified healthcare professionals before starting any supplement regimen
Seek immediate medical attention for serious health concerns or emergencies

7.3 Special Populations and Precautions

Exercise particular caution and consult healthcare providers if you are:

Pregnant, nursing, or planning to become pregnant
Taking prescription medications or other supplements
Managing chronic medical conditions
Under 18 years of age
Scheduled for surgery or medical procedures
Allergic to any ingredients listed in our products

INTELLECTUAL PROPERTY RIGHTS AND CONTENT

8.1 Proprietary Rights

All content available on our website, including but not limited to logos, trademarks, trade names, product descriptions, images, graphics, videos, text, software, and website design, is the exclusive intellectual property of AxelNoah Wellness or our licensed partners and is protected by copyright, trademark, and other intellectual property laws.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website content for personal, non-commercial purposes only. This license does not permit you to:

Copy, reproduce, distribute, or create derivative works
Use content for commercial purposes without written permission
Remove or alter copyright, trademark, or other proprietary notices
Use automated systems to download or extract content

8.3 User-Generated Content

Any content you submit (reviews, comments, feedback) becomes our property
You grant us unlimited rights to use, modify, and distribute submitted content
You represent that submitted content is original and does not infringe third-party rights
We reserve the right to remove any user-generated content at our discretion

PRIVACY AND DATA PROTECTION

9.1 Privacy Policy

Your privacy is important to us. Our collection, use, and protection of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.

9.2 Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

9.3 Communications

By creating an account or making a purchase, you consent to receive:

Order confirmations and shipping notifications
Important account and service updates
Marketing communications (with opt-out options)
Customer service communications

LIMITATION OF LIABILITY AND WARRANTIES

10.1 Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR PRODUCTS AND SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

10.2 Limitation of Liability

AxelNoah Wellness and its officers, directors, employees, agents, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

Loss of profits, revenue, or business opportunities
Data loss or corruption
Personal injury or property damage
Interruption of business or services
Any damages arising from use or inability to use our products or services

10.3 Maximum Liability

Our total liability for any claims related to these Terms or your use of our products and services is strictly limited to the amount you paid for the specific product or service giving rise to the claim.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless AxelNoah Wellness, its officers, directors, employees, agents, suppliers, and partners from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from or related to:

Your use or misuse of our website, products, or services
Your violation of these Terms or applicable laws
Your infringement of third-party rights
Any content you submit or transmit through our services
Any disputes between you and third parties

GOVERNING LAW AND DISPUTE RESOLUTION

12.1 Governing Law

These Terms are governed by and construed in accordance with the laws of Sweden, without regard to conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.

12.2 Dispute Resolution Process

In the event of any dispute arising from these Terms or your use of our services:

Informal Resolution: Parties shall first attempt to resolve disputes amicably through good faith negotiation
Formal Mediation: If informal resolution fails, disputes may be submitted to binding mediation
Jurisdiction: Any unresolved disputes shall be subject to the exclusive jurisdiction of the courts of Sweden

12.3 Class Action Waiver

You agree that any disputes shall be resolved individually and not as part of a class action, collective action, or representative proceeding.

MISCELLANEOUS PROVISIONS

13.1 Severability

If any provision of these Terms is deemed invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

13.2 Entire Agreement

These Terms, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and AxelNoah Wellness regarding your use of our services.

13.3 Assignment

We may assign or transfer these Terms or our rights and obligations hereunder without your consent. You may not assign these Terms without our prior written consent.

13.4 Force Majeure

We shall not be liable for any delay or failure to perform due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or government actions.

13.5 Survival

Provisions that by their nature should survive termination (including liability limitations, indemnification, and governing law) shall continue to apply after these Terms end.

CONTACT INFORMATION

For questions, concerns, or support regarding these Terms of Service, please contact us through any of the following methods:

📧 Email: jan@axelnoah.shop
📍 Address: Stationsvägen 14D, 519 31 Horred, Sweden
🕒 Business Hours: Monday – Friday, 9:00 AM – 5:00 PM CET

We strive to respond to all inquiries within 48 hours during business days.

By continuing to use our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.